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Frequently Asked Questions

Frequently Asked Questions?

FAQ provides quick answers to common inquiries, helping users resolve doubts efficiently.

To enroll in a course, simply visit our course catalog, choose the course you’re interested in, and click on the “Enroll” or “Buy Now” button. You will be prompted to create an account (if you haven’t already) and proceed with the payment. Once your payment is confirmed, you’ll gain immediate access to the course content.

Yes, we offer a 30-day refund policy. If you’re not satisfied with the course and have completed less than 25% of the content, you can request a full refund within 30 days of purchase. Please refer to our Refund Policy for more details and instructions on how to request a refund.

Yes, upon successful completion of a course and meeting the required criteria, you will receive a digital certificate. This certificate can be downloaded and shared to showcase your achievement.

If you have any questions or issues, you can contact our customer support team at support@neevacademy.com . We aim to respond to all inquiries within 1-2 business days. For urgent issues, please include "Urgent" in the subject line of your email.